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Privacy Policy

Effective date: April 21, 2026

1. Introduction

Laxm OPC Pvt. Ltd. (“we”, “us”, “our”) operates LLMKOSHA. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our Service.

2. Information We Collect

We may collect the following categories of personal information:

  • Account data: Name, email address, and profile information provided during registration.
  • Payment data: Transaction IDs and payment status (we do not store card or bank account details — these are handled by PayU/ RazorPay/ CashFree / Stripe).
  • Usage data: Domains you add, scan results, and interactions with the Service.
  • Technical data: IP address, browser type, operating system, and cookie data for analytics and security.
  • Communications: Messages sent via our contact form.

3. How We Use Your Information

We use your information to:

  • Provide, operate, and improve the Service.
  • Process payments and manage subscriptions.
  • Send transactional emails (invoices, scan notifications, password resets).
  • Respond to support requests and contact form submissions.
  • Detect and prevent fraud or abuse.
  • Comply with legal obligations.

4. Third-Party Services and International Transfers

We share limited personal data with trusted third-party providers and may transfer data internationally:

  • PayU/RazorPay/CashFree/Stripe: Payment processing
  • Email providers: Transactional and notification emails
  • Cloud infrastructure: Data storage and processing services
  • Analytics services: Service usage analytics

International transfers are protected using EU Standard Contractual Clauses and other appropriate safeguards. We do not sell your personal information to third parties. For detailed information about our data processing arrangements, see our Data Processing Agreement.

5. Cookies

We use essential cookies for authentication and session management. We may use analytics cookies to understand how you use the Service. You can control cookie preferences through your browser settings.

6. Data Retention

We retain personal data according to our Data Retention Policy, which specifies detailed retention periods for different data categories:

  • Account information: Until account deletion
  • Financial records: 7 years (legal requirement)
  • Usage data: 1-2 years depending on type
  • Technical data: 90 days
  • Communications: 1-3 years

You may request deletion of your account and associated data at any time. We process deletion requests within 30 days, subject to legal requirements. For complete details, see our Data Retention Policy.

7. Data Security

We implement industry-standard security measures including HTTPS encryption, access controls, and regular security reviews. However, no method of transmission over the internet is 100% secure.

8. Your Rights

Under GDPR, CCPA, and other data protection laws, you have comprehensive rights over your personal data:

  • Access: Request a copy of your personal data
  • Rectification: Correct inaccurate or incomplete data
  • Erasure: Request deletion of your personal data (right to be forgotten)
  • Portability: Receive your data in a machine-readable format
  • Objection: Object to processing based on legitimate interests
  • Restriction: Limit processing of your personal data

To exercise these rights, contact us at [email protected]. For detailed information about exercising your rights, see our Privacy Rights page.

9. Children's Privacy

The Service is not directed to children under 18. We do not knowingly collect personal information from minors. If we become aware of such collection, we will delete the data promptly.

10. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes by email or by posting a notice on the Service. Your continued use after changes constitutes acceptance.

11. Contact Us

For privacy-related questions or requests, contact us at [email protected].